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Shipping Policy

Shipping Policy

Thank you for choosing JUSMABEL. We strive to provide you with exceptional products and services, including a smooth and reliable shipping experience. Please take a moment to familiarize yourself with our shipping policy to ensure a pleasant shopping journey.

  1. Order Processing:

    • Upon receiving your order, we will process it within [1-4] business days, excluding weekends and holidays.

    • If any delays occur due to unforeseen circumstances or high order volumes, we will promptly notify you via email or phone.

  2. Shipping Methods and delivery time:​

    • Domestic Shipping: Standard delivery (without tracking number), 2-5 business days

    • International Shipping: Standard delivery (without tracking number), 4-6 business days

      • The estimated delivery time depends on the shipping method you selected during checkout and your location.

      • Please note that delivery times provided are approximate and may be subject to delays caused by unforeseen circumstances, such as weather conditions or customs inspections for international shipments.

  3. Shipping Address:

    • Please ensure that you provide us with an accurate and complete shipping address during checkout to avoid any delays or misdeliveries.

    • If you need to change your shipping address after placing the order, please contact us as soon as possible.

  4. Customs and Duties:

    • For international shipments, please note that you may be responsible for paying customs duties, taxes, or import fees imposed by your country's customs authority.

    • Any additional charges related to customs or duties are your responsibility, and we recommend contacting your local customs office for more information.

  5. Lost or Damaged Packages:

    • In the rare event that your package is lost or arrives damaged, please contact us immediately. We will work with you to resolve the issue and initiate any necessary claims with the shipping carrier.

  6. Returns and Exchanges:

    • For information regarding returns, exchanges, or refunds, please refer to our separate Returns and Refunds Policy.

If you have any further questions or require assistance regarding our shipping policy, please do not hesitate to reach out to us. We value your satisfaction and aim to provide you with a delightful shopping experience from start to finish.

Note: This shipping policy is subject to change without prior notice. Please refer to the latest version on our website or contact our customer support for any updates.

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